Privacy Policy

1. Who We Are

StoreBaze is a software-as-a-service platform that lets merchants create and operate online stores. This policy describes how we collect, use, and share information about merchants who sign up for the platform.

2. Information You Provide

• Account details: name, email address, password.
• Store details: store name, subdomain, owner contact information.
• Billing information: handled by our payment processor (Stripe). We do not store full card numbers.
• Support communications you send to us.

3. Information Collected Automatically

Standard server logs (IP address, user agent, timestamps), product usage data, and cookies necessary to operate the dashboard.

4. How We Use Information

• To operate, maintain, and improve the StoreBaze service.
• To send transactional emails (account verification, billing receipts, security notices, important product changes).
• To send marketing emails about new features, tips, and announcements only if you opted in at signup or in your account settings. You can unsubscribe at any time.
• To detect and prevent fraud and abuse.
• To comply with legal obligations.

5. Sharing

We do not sell your personal data. We share data only with service providers we use to run the platform (e.g. hosting, email delivery, payment processing), and as required by law.

6. Your Customers’ Data

Data your customers submit through your store (orders, addresses, account info) is processed by StoreBaze on your behalf. You are the controller of that data; we are the processor. You are responsible for your own privacy notice to your customers.

7. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent for marketing emails. Contact us through our main site.

8. Retention

We keep your data for as long as your account is active and for a reasonable period afterwards to handle disputes, comply with law, and keep backups.

9. Security

We use industry-standard safeguards including TLS in transit, hashed passwords, and access controls. No system is perfectly secure; please use a strong unique password and protect your credentials.

10. Changes

We may update this policy from time to time. We will notify you of material changes through the platform or by email.